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sauravd70283793
Participant
November 21, 2017
Answered

Not able to access files in Adobe Document Cloud

  • November 21, 2017
  • 3 replies
  • 990 views

Hey, I have quite a few files in my docume clou. But whenever I try open the document cloud it shows an error message “Error in document cloud. Please check you internet connection.” I have a working internet connection but still I’m having trouble in accessing the files in my document cloud.

This topic has been closed for replies.
Correct answer derek lau @ adobe.com

hi sauravd70283793 and chrish96652296,

Document Cloud is available now.  Please try again.

Thank you for your patience,

3 replies

D
Adobe Employee
derek lau @ adobe.comCorrect answer
Adobe Employee
November 22, 2017

hi sauravd70283793 and chrish96652296,

Document Cloud is available now.  Please try again.

Thank you for your patience,

    D
    Adobe Employee
    derek lau @ adobe.com
    Adobe Employee
    November 21, 2017

    hi sauravd70283793,

    Currently, the Document Cloud is unavailable. We apologize for any inconvenience and we are working hard to make the service available. Please check back shortly.

    Thank you for your patience while we are working on it.

    chrish96652296
    chrish96652296
    Participant
    November 21, 2017

    Even when I log into the online site the ability to access document cloud is gone. When I open adobe the Document cloud tab is now missing. I get the following online

    Currently unavailable

    We apologize for the inconvenience. We are working hard to make the service available. Please check back shortly.

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