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Participant
October 9, 2026
Question

Not able.to convert in pdf from from chatgpt

  • October 9, 2026
  • 6 replies
  • 11 views

Not able to convert into pdf document from chatgpt it is showing error in loading web

    6 replies

    Participant
    October 9, 2026
    Amal Jaiswal
    Community Manager
    Community Manager
    October 9, 2026

    Hi there, thanks for sharing the video. I have shared the details with the development team to look further into this issue. We will keep this thread updated as soon as we hear any news from the team.


    Thanks for your understanding.


    ~Amal


    Amal Jaiswal
    Community Manager
    Community Manager
    October 9, 2026

    Hi @Amiable_heartede65b

    I hope you are doing well, and thanks for reaching out. I’m sorry for the trouble you are experiencing while converting your content to PDF.

    To help us understand what is happening, could you please share:

    1. Which device and operating system are you using (Android, iPhone or iPad), and which Acrobat Reader version is installed?

    2. How are you trying to create the PDF? For example, are you sharing the ChatGPT content to the Acrobat app, using a web page link, or using an option inside ChatGPT?

    3. What does the error message say exactly? A screenshot or a small video recording of the steps you are taking and the issue as it occurs would be very helpful.

    4. Does it happen with every ChatGPT conversation or only with a particular one?

    Once we have these details, we will be happy to look into it further. Let us know how it goes.

    Regards,
    Amal

    Participant
    October 9, 2026

    Using android phone

    It is showing error in loading web page

    In every time it is showing whenever i tried to convert into pdf previously there was no problem it has started from yesterday

    I am using premium version

    Participant
    October 9, 2026