Hi @kamlesh_kumar ,
Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
A couple of quick questions to narrow this down:
Are you on the free version of Acrobat Reader, or do you have an Acrobat Premium/Pro subscription? Reordering pages needs a paid plan; on the free plan, the option won't appear, even though you can still open and view PDFs.
When you press and hold, is this from inside the Organize Pages tool specifically, or from the regular page-view/thumbnail screen? These are two different screens, and reordering only works inside Organize Pages.
If you haven't tried this exact path yet:
Open your PDF, then tap the tools icon (bottom or top of the screen, depending on layout) and choose More tools.
Select Organize Pages.
Long-press a page thumbnail, then drag it to its new spot.
Save when you're done.
If you're already following those exact steps and it's still not responding, that points to a subscription limit rather than a bug, so double-check your plan under your profile icon in the app. If you do have Premium/Pro and it's still not working, please try updating the app to the latest version available on the App/Play Store and reboot the device once and see if that works.
Let us know how it goes.
~Amal
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