Not really free for 7days

Question

The app claims that the subscription comes with a seven-day free trial and offers both annual and monthly payment options. However, it turns out that only the annual plan qualifies for the trial. There was no warning about this before payment, which constitutes misleading or deceptive marketing.

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out and sharing your observation.

You're right to expect clear and upfront information about subscription plans and trial eligibility. The 7-day free trial is currently only available with the annual plan. We agree that this should be made much clearer before any payment is made.

I’ll share this with the relevant team internally, so they can review the messaging and improve the clarity around trial eligibility.

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