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amandeeps51723440
Participant
February 26, 2018
Answered

notes

  • February 26, 2018
  • 1 reply
  • 480 views

i saved sticky notes in android adobe reader and send the file to pc but i cant see those notes in pc adobe reader and same thing happens in vice versa.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Amandeeps,

Could you please confirm, how exactly you are transferring the file from mobile to pc after adding sticky notes to the PDF?

If you are sharing through the "Document Cloud" then make sure you are uploading the file correctly.

  • Files  saved under "Local" or "Recent" would not be uploaded to the "Document Cloud" automatically unless you don't save it manually (after making changes in it)

         1-Open a PDF.

          2-Tap share icon share icon > Save to Document Cloud

  • Sign Out from the Adobe Reader mobile application once and Sign In again.

You may also refer to the related discussion Comments not syncing

Let us know if it still doesn't make any difference.

Regards,
Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
April 19, 2018

Hi Amandeeps,

Could you please confirm, how exactly you are transferring the file from mobile to pc after adding sticky notes to the PDF?

If you are sharing through the "Document Cloud" then make sure you are uploading the file correctly.

  • Files  saved under "Local" or "Recent" would not be uploaded to the "Document Cloud" automatically unless you don't save it manually (after making changes in it)

         1-Open a PDF.

          2-Tap share icon share icon > Save to Document Cloud

  • Sign Out from the Adobe Reader mobile application once and Sign In again.

You may also refer to the related discussion Comments not syncing

Let us know if it still doesn't make any difference.

Regards,
Akanchha