Swapnil30759889rik5

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On Android landscape orientation view not working properly

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When I auto rotate on my android device the landscape view for Adobe Reader is not working properly.

Along with the page it also shows main menu which is very annoying. And this happens with all the pdf files.

Attaching the respective screenshot.

Jevaughn26031526qm43Correct answer

Participant

THANK YOU!! Worked on my Huawei Matepad Pro. Settings > Display & Brightness > App Multiplier > Turn off Adobe Acrobat

vinod35124367cw5d

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Hey everyone, I've figured out what is causing this issue on the OnePlus Pad. Go to Settings>Special Features>Dual Windows and try disabling Adobe Acrobat there. Hopefully, it should work, and the problem should be fixed.

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Legend

Hi @vinod35124367cw5d,

Would you mind sharing a screenshot of how you see Acrobat after following the above steps?

This would help us identify the root cause and also a lot of users who see the same issue.

Thanks,

Souvik

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vinod35124367cw5d

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Hey, sure thing. I've attached two files showing how it looks before and after disabling it in the dual windows setting. This is in the display two pages mode. If it's in the single page mode, the page is displayed in the middle like it should be.

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Swapnil30759889rik5Author

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Iam using Android tablet device.

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Legend

Hi @Swapnil30759889rik5,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Can you try clicking the panel button on the tool menu ( to the left of the liquid drop icon) and check if this helps?

If it does not, please share a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

2. The Android tablet model and Android version you are on;

Look forward to hearing from you.

-Souvik

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Swapnil30759889rik5Author

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Thanks for the reply.

I tried doing that, in fact I tried clicking all of those buttons, but no use.

1.The app version of Acrobat Reader Mobile -> Version 23.5.0.27746

2. The Android tablet -> OnePlus Pad (OxygenOS 13.1 (Official version)

Android version -> Android version 13, Android Security Update 5 June 23

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