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mitsum86537915
mitsum86537915
Participant
May 25, 2019
Question

OneDrive & acrobat reader android app

  • May 25, 2019
  • 1 reply
  • 2265 views

Hi,

when I edit a pdf file with microsoft OneDrive then I open the file with acrobat reader in my android tablet I can see all changes I made EXCEPT notes and comments I added they do not appear .

When I open the same file in my desktop computer , everything is fine . I contacted Microsoft they said they do not have any problem and I have to contact adobe .

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
June 4, 2019

Hi Mitsum,

Sorry for the delay in response.

We have tried to replicate the issue on our end. We are able to view the comments or notes added to the PDF on Adobe Acrobat Reader on Android device without any issues.

Could you please confirm if the issue occurs with a particular PDF or with multiple PDFs?

If the issue occurs with a particular PDF, would it be possible to share that PDF with us? You can share the file using the steps provided here How to share a file using Adobe Document Cloud

Also, share the application version and OS on the Android device.

We will be waiting for your response.

Regards,

Meenakshi

mitsum86537915
mitsum86537915Author
Participant
June 4, 2019

Hello

I Have attaced the file itself .and a screenshot .( in screenshot comments

list is empty inspite that I added 3 notes as you can see)

When I open the file in my android samsung galaxy . I can see the symbols

of the notes but I cant view note contens. I try to touch the symbol but

nothing happens!!

On Tue, Jun 4, 2019, 11:44 PM meenakshin83966505 <forums_noreply@adobe.com>

Meenakshi_Negi
Meenakshi_Negi
Legend
June 5, 2019

Sorry as we cannot find any files or screenshot attached in your last reply.

If you are trying to share the file, please take help of the steps provided here How to share a file using Adobe Document Cloud

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

Let us know if you need any help.

Regards,

Meenakshi

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