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tera_mk50843186
Participant
April 3, 2017
Answered

Open Adobe DC document after paying for access

  • April 3, 2017
  • 1 reply
  • 967 views

Hello, I paid for Adobe Pro DC so I could open D.C. Documents on my iPad. when I open the Adobe app on my iPad and click the local documents is still says "This form requires Adobe acrobat DC for Mac or Windows". And yet a subscription to Acrobat Pro supposedly allows me to manipulate DC documents via iPad.

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi teramk50843186,

It seems that the PDF you are trying to open is an XFA form.

This particular type of PDF is not supported by Adobe Acrobat Reader mobile application.

You can open this PDF on the desktop version of  Adobe Acrobat Reader DC/ Acrobat DC.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
April 3, 2017

Hi teramk50843186,

It seems that the PDF you are trying to open is an XFA form.

This particular type of PDF is not supported by Adobe Acrobat Reader mobile application.

You can open this PDF on the desktop version of  Adobe Acrobat Reader DC/ Acrobat DC.

Regards,

Meenakshi

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