Participating Frequently

Question

Open PDF document PROBLEM

Forum|Forum|5 years ago
February 10, 2021
3 replies
1521 views

Hello I want to inform you that when I try to open a pdf document from Google, it seems to download it but then whe I try to open it with Adobe it says that "file could not be accessed. Check the location or the network and try again". Then I have to go inside the Adobe application in order to find it and open it.

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Participant

Bom dia! Não consigo abrir nenhum documento de PDF nesse aplicativo, o que será? Me ajudem se puder, de já agradeço!

Adobe Employee

Does it work fine in case you perform the same workflow with other PDF Viewers like Google Drive?

Kiridis5F8FAuthor

Participating Frequently

I only use that application on android phone (Samsung S9 plus).

Adobe Employee

Can you send us a video of the issue and would you like to be a beta tester of Acrobat to help us fix this issue?

Participating Frequently

I'm having the same issue, using my Samsung Galaxy S10.

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Participant

How do I bring a screenshot from my camera so I can upload it to pdf ?