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Anonymous
July 15, 2020
Question

Open pdf from Facebook

  • July 15, 2020
  • 1 reply
  • 390 views

I installed adobe but I can't get the pdf from Facebook to open in adobe? When I go through yhe Adobe App it's Prompting me to purchase! I'm using an iPhone plus 8! Who can help? 

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1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
July 30, 2020

You have to verify that you're signing in with the same email address that you used to create your AdobeID.

 

If you have more than one email address associated with your Adobe user profile account, you need to ensure that the primary email address is what you're using to register the product, don't confuse this with an alternate signing-in method.

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