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grega22171431
Participant
March 9, 2018
Answered

Opening Box files with Acrobat on iPad Pro

  • March 9, 2018
  • 2 replies
  • 3614 views

I have just bought an iPad Pro and am finding that pdf files I have stored in Box open in Box’s native reader rather than adobe reader.  I want to be able to edit them (highlight, mark-up etc). Ideally I want to use ProDC but I don’t think that is an iPad app(?).  Just opening in reader would be an improvement.  ANY SUGGESTIONS?

Thanks

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Grega,

    Sorry for the delay in response.

    As you need to open the Box file in Acrobat Reader, you need to first save the file to local.

    Take help of the steps mentioned in this forum thread iPad Dropbox download for offline viewing with the similar query.

    You can also refer the steps mentioned in this help link Opening PDF Files in Reader for iOS (iPhone and iPad)

    Once the files saved in Local, you can open and edit the file in the Acrobat Reader mobile application.

    Hope the information helps.

    Let us know if you have any questions.

    Regards,

    Meenakshi

    2 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    May 1, 2018

    Hi Grega,

    Sorry for the delay in response.

    As you need to open the Box file in Acrobat Reader, you need to first save the file to local.

    Take help of the steps mentioned in this forum thread iPad Dropbox download for offline viewing with the similar query.

    You can also refer the steps mentioned in this help link Opening PDF Files in Reader for iOS (iPhone and iPad)

    Once the files saved in Local, you can open and edit the file in the Acrobat Reader mobile application.

    Hope the information helps.

    Let us know if you have any questions.

    Regards,

    Meenakshi

    R
    Richard30029825k3tn
    Participant
    May 24, 2023

    I have the same problem getting a pdf in Box to open in Acrobat. a.) the links in this help wiki are broken and b.). Feom the step info I could glean from the wiki, it still won't work.

    Quite frustrating for such a simple task (pdf's will open in Acrobat.)

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 28, 2023

    Hi @Richard30029825k3tn,

     

    Hope you are doing well. Sorry for your experience with opening PDFs.

     

    Since the behaviour of opening files is handled by the iOS system directly, you can follow the below steps and try:

    1. Download the app from the App Store, then open the app and follow the onscreen instructions.

    2. Open Files, then tap Browse at the bottom of the screen.

    3. Tap More Locations (below Locations), then turn on the service.

    4. To view your contents, tap Browse at the bottom of the screen, then tap the name of the storage service below Locations. If you don’t see Locations, tap Browse again at the bottom of the screen.

    5. Once you see the file, open it-> then tap on the export icon-> Import to Acrobat-> Import to Acrobat and the file should open in Acrobat.

     

    Hope this helps.

     

    -Souvik

      T
      Test Screen Name
      Legend
      March 9, 2018

      You can't run Mac or Windows apps on iPad. The world of iPad is very different, and very limited. Similarly, you can't change the default app that opens a type of file. However, what some apps allow you to do (for example, Safari) is open a PDF _then_ send it to another app, and that's how you get a copy of the file into Reader. It's clunky, but then again the iPad is really just a big phone.

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