Skip to main content
N
Neil282964107n9y
Participant
February 7, 2023
Question

Opening pdf file with adobe reader using chrome

  • February 7, 2023
  • 1 reply
  • 303 views

Hi i have to print and fill out a form to send of to embassy but the file is a pdf and i have a laptop that is using google chrome ive down loaded adobe reader as it requested but i can't open the pdf it says the following i need to get this sorted asap any help would be greatly appreciated.

 

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the
Adobe Reader installed or your viewing environment may not be properly configured to use
Adobe Reader.
For information on how to install Adobe Reader and configure your viewing environment please
see http://www.adobe.com/go/pdf_forms_configure.

 

PLease give me advice so i can get this sorted as soon as possible 

 

kind regards

 

Mr Neil Spencer

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
February 7, 2023

Hi @Neil282964107n9y,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Would you mind clarifying whether you are using a Chromebook with Chrome OS or a Windows device? 

If a Chromebook, most government organizations create PDFs using LiveCycle Design, whose architecture is not supported on the mobile version of the application.

 

Have you checked using the online tools to see if the file opens: https://acrobat.adobe.com/link/documents/

 

Let us know if this works.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices