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Participant
December 16, 2019
Question

Original copies of PDF templates not saving blank.

  • December 16, 2019
  • 1 reply
  • 496 views

Me and several others using the adobe reader on the iPad are having issues with the original PDF documents. when saving it creates a recovered copy but the original does not revert back the original copy. 

This topic has been closed for replies.

1 reply

ls_rbls
Community Expert
Community Expert
December 17, 2019

Hi,

 

When saving the file, where is it saved? locally in your mobile device or in the Document Cloud?

 

Participant
December 18, 2019

It is saved locally on the mobile device.

ls_rbls
Community Expert
Community Expert
December 19, 2019

Hi,

 

Save the file to the document cloud, then access that file by opening it from the document file.

 

You may notice that changes were applied to the copy saved to the document cloud, not the source PDF file saved locally in your mobile device.