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Participant
December 19, 2022
Question

Отмените пожалуйста

  • December 19, 2022
  • 1 reply
  • 388 views

отмените подписку и верните средства, я не хочу пользоваться этим приложением , спасибо

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1 reply

S_S
Community Manager
Community Manager
December 19, 2022

Hi @Анастасия276329520pa4,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

-Souvik.