Ouvrir document sur l’application Acrobat

Hi @Abdallah Amin30707993own7,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

I checked your email address registered here in the community and saw an active subscription for Acrobat Premium.

Please let me know the error you get when trying to use Acrobat. A screenshot of the error would be great.

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

If these do not work, you may try restoring the subscription. Please refer to the link to learn how to restore the subscription: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Also, you might want to check if you are logged in using Apple ID and not Google.

Let me know if this help.

Thanks,

Souvik.

C'est vraiment de l'arnaque je paie un abonnement sur mon téléphone iPhone et j'ai pas accès à mes documents et quand je veux résilier on me demande de payer des frais.