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Participant
Dec 28, 2023 10:48 AM UTC
Answered

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Buongiorno non riesco ad usare la versione prenium anche dopo averla pagata e passati i giorni di prova come posso fare?

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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 5, 2024 1:52 PM UTC

Hi @Marco344891608t6t,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your email address registered here in the community and cannot find an active subscription for Acrobat Premium.

 

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

 

If these do not work, you may try restoring the subscription. Please refer to the link to learn how to restore the subscription: Manage subscriptions — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 5, 2024 1:52 PM UTC

Hi @Marco344891608t6t,

 

I hope you are doing well. I am sorry for the trouble.

 

I checked your email address registered here in the community and cannot find an active subscription for Acrobat Premium.

 

If the application is unable to identify the subscription, you may try a few steps below:

1. Logout from Acrobat Reader Mobile;

2. Restart the device;

3. Log in back to the device.

 

If these do not work, you may try restoring the subscription. Please refer to the link to learn how to restore the subscription: Manage subscriptions — Acrobat for Android Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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