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Participant
October 2, 2026
Question

Pago l abbonamento ma non mi permette di usare l app per modificare i pdf

  • October 2, 2026
  • 1 reply
  • 8 views

Voglio parlare con l assistenza

1 reply

Amal Jaiswal
Community Manager
Community Manager
October 2, 2026

Hi @Peaceful_Phoenix1ad6

I hope you are doing well, and thanks for writing to us. I'm sorry for the trouble.

To help you in the right way, could you please tell us the following?

  1. Which device are you using the app on (Android, iPhone or iPad), and which version of Acrobat Reader is installed?

  2. In the app, are you signed in with the same Adobe ID you used for the purchase?

  3. What happens exactly when you try to edit a PDF (for example, an error message or a prompt to purchase)? A small video recording of the steps you are taking and the issue as it occurs would be very helpful.

We are here for help, just need more information.

Regards,
Amal