Paguei a assinatura da IA mas ela não está funcionando, pesquisa e depois fala que deu erro !

Hi there

Hope you are doing well, and thank you for reaching out.

To troubleshoot this issue, please try the following steps:

1. Sign out of the app.
2. Reboot your device to refresh system processes.
3. Sign back in to the app using the same Adobe ID and password.
   
   

After completing these steps, check if the issue persists.