Paguei mas apareceu assinatura premium

Question

Eu realizei o pagamento  da assinatura para 1 mês, para eu conhecer os benefícios Premium com tudo não apareceu para mim, continua com plano gratuito. Como devo proceder?

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account with the Adobe ID you are using on this community, and i am unable to trace any paid subscription. If you happen to have a different Email registered with Adobe, please let us know via private message so we can check it further.

Also try to restore the purchase and reboot the device once and see if that helps. Tap on the Profile icon > Subscriptions > Restore purchases and check.

Let us know how it goes.

~Amal

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