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Participant
January 18, 2025
Question

Parada do acrobat

  • January 18, 2025
  • 1 reply
  • 157 views

Bom dia!

Quando estou ouvindo um texto, simplesmente para, e para voltar a funcionar preciso reiniciar o acrobat, alguém pode me ajudar

1 reply

Amal.
Community Manager
Community Manager
January 21, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Have you started experiencing this issue recently or was it happening for a long time?

 

What is the version of the OS and the Acrobat App you are using? Tap on the profile > About Acrobat and try to update the app from the App Store (iOS) or Play Store (Android) and reboot the device once and check if that works https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know how it goes.

 

 

Participant
January 28, 2025

Bom dia!

Tenho a última versão, reinstalei o aplicativo, mas permanece igual, simplesmente trava e preciso reiniciar , tenho acrobat Premium para ver se melhorava mas nada mudou.

Se puderem me ajudar agradeço