Password for adobe reader

Forum|Forum|4 years ago
October 27, 2021
3 replies
1259 views

Recently installed adobe reader to view a document but it keeps asking for a password that i dont have , i dont know the password how do i resolve this issue.

Android

This topic has been closed for replies.

Correct answer Ria Tagra

Hi,

Hope you are doing well!

When we are dealing with password protected files, the primary resolution is as also suggested by @Bernd Alheit to get the password from the creater in order to open the document.

To change or remove the password for an existing protected PDF, you would be required Acrobat DC desktop application. You can change/remove password security, only when these conditions are met: https://community.adobe.com/t5/acrobat/how-to-mange-your-document-passwords-with-acrobat-dc/td-p/110...

However, Adobe Acrobat Reader mobile app allows you to protect your PDF file with a password. Subscribers to Adobe Acrobat Premium or Adobe Acrobat Pro DC can password protect PDFs by setting a document open password.

Note: Only document open passwords can be set up using the mobile app. For permission password, you would be required Acrobat DC desktop application.

For more help : https://community.adobe.com/t5/acrobat-reader-mobile/you-can-now-password-protect-pdf-using-adobe-ac...

Regards,

Ria

M

Marcia30102662s72d

Participant

I for got my pass word can you find it for me PFD.

M

Marcia30102662s72d

Participant

I for got my pass word can you find it for me PFD.

S_S

Community Manager

Hi @Marcia30102662s72d,

Hope you are doing well. Thank you for writing in!

We do not store passwords to safeguard the integrity of the document.

I fear you will need to contact the file's creator to recover the password.

Hope this clarifies your point.

-Souvik

D

defaultcskwwgeae46oAuthor

Participant

Thank you so much , its really appreciated.

Ria TagraCorrect answer

Inspiring

Hi,

Hope you are doing well!

When we are dealing with password protected files, the primary resolution is as also suggested by @Bernd Alheit to get the password from the creater in order to open the document.

To change or remove the password for an existing protected PDF, you would be required Acrobat DC desktop application. You can change/remove password security, only when these conditions are met: https://community.adobe.com/t5/acrobat/how-to-mange-your-document-passwords-with-acrobat-dc/td-p/110...

However, Adobe Acrobat Reader mobile app allows you to protect your PDF file with a password. Subscribers to Adobe Acrobat Premium or Adobe Acrobat Pro DC can password protect PDFs by setting a document open password.

Note: Only document open passwords can be set up using the mobile app. For permission password, you would be required Acrobat DC desktop application.

For more help : https://community.adobe.com/t5/acrobat-reader-mobile/you-can-now-password-protect-pdf-using-adobe-ac...

Regards,

Ria