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2 replies

jane-e
Community Expert
Community Expert
Jan 3, 2023 11:54 AM UTC

@Hina27779788wp2k wrote:

Forget password

 


 

If your two words mean that you cannot open a document because your forgot your PW, there is no way around this. You need the PW to open the document.

 

If you mean something else, please clarify.

 

Jane

 

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Souvik Sadhu
Legend
Jan 17, 2023 2:19 PM UTC

Hi @Hina27779788wp2k,

 

Hope you are doing well. 

 

As @jane-e mentioned, we cannot understand the exact issue. 

 

You may check the self-help article given for general troubleshooting: Top questions — Acrobat for Android Help

 

If this does not help, you may respond back here with more details for better assistance.

 

Look forward to hearing from you.

 

-Souvik.

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