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ismail_6305
Participant
March 29, 2025
Question

Payment

  • March 29, 2025
  • 1 reply
  • 110 views

I cancelled my subscription on March 28th before my free trial period ended. My card was charged on March 29th. I want a refund.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 2, 2025

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and checked the transaction details and found that the charge has not gone through. You may reach-out to your bank/credit card company to get this checked further.

 

Hope this information will help.

 

 

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