Payments

Hello Frank,

I hope you are doing well. I am sorry for the delayed response and your experience with Acrobat Reader Mobile.

Since you have an active subscription on your Adobe Account, would you mind trying the below steps:

1. Log out from Acrobat Reader Mobile;

2. Restart the device;

3. Sign in back using AppleID.

Also, you may try to restore your purchase from within the application. Please click the link to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Let me know if this helps.

Thanks,

Souvik.