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Participant
July 21, 2022
Answered

PC USE

  • July 21, 2022
  • 2 replies
  • 560 views

dunyasertakd@gmail.com mail adresimle ödemesini yaptığım bir aboneliğim var ancak PC de abone değilsiniz uyarısı alıyorum. Nasıl düzeltilir?

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Correct answer Souvik Sadhu

Hello,

 

I hope you are doing well. Per the description, I understand that you want to use Acrobat on your PC too.

 

I checked your account and saw an active subscription for Acrobat Premium. This is a mobile-based subscription and is applicable to use on mobile devices only. 

 

That is the reason you are unable to use it on a PC. You can instead subscribe to Acrobat DC to avail the subscription on both mobile and PC.

 

Let me know if it helps.

 

Thanks,

Souvik.

2 replies

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
July 22, 2022

Hello,

 

I hope you are doing well. Per the description, I understand that you want to use Acrobat on your PC too.

 

I checked your account and saw an active subscription for Acrobat Premium. This is a mobile-based subscription and is applicable to use on mobile devices only. 

 

That is the reason you are unable to use it on a PC. You can instead subscribe to Acrobat DC to avail the subscription on both mobile and PC.

 

Let me know if it helps.

 

Thanks,

Souvik.

Bernd Alheit
Community Expert
Community Expert
July 21, 2022

Have you a Acrobat Premium subscription?