PDF 업데이트 미실행 및 다운로드 및 공유 보류 현상

Question

다운로드 및 공유하려하면 무한보류 현상이 발생합니다. 재부팅, wi-fi 재연결 등 시도해봤지만 해결되지 않았습니다.

업데이트도 부분적으로되고 있습니다. . 앱 안정성이. . 확잌 요청드립니다

S_S · Answer

Hello,

I hope you are doing well. I am sorry for the trouble with sharing.

Are you experiencing the issue with all the files, or is it with the files that are stored on Adobe Cloud Storage?

Would you mind sharing a few details with us to check:

1. The application version of Acrobat Reader you are using;

2. The operating system [Android/iOS] you are using and its version;

3. A screen recording of the workflow you are following to investigate better.

Looking forward to hearing from you.

Thanks,

Souvik.

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