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2 replies

S_S
Community Manager
S_SCommunity Manager
Community Manager
August 12, 2022

@Giuseppe25599208w6hi Hi,

 

As Jane mentioned, please share the below information for us to assist you better:

1. The application version of Acrobat Reader Mobile;

2. The operating system and the version you are using;

3. A screen recording of the workflow you are following which shows the error.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

    G
    Giuseppe25599208w6hiAuthor
    Participant
    August 12, 2022
    Hello,
Hereby software version in attached PDF file.
I can't record the scree for documents privacy, however I select the option to select and merge several pdf files in one .
Thanks.
Regards.
Giuseppe
    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 15, 2022

    Hello Giuseppe,

    Thank you for bringing this to our attention. 

     

    We were able to reproduce the issue at our end and have logged a bug. The team will be working on it, and a fix will be implemented at the earliest possible. 

     

    Thanks,

    Souvik.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    August 10, 2022

    @Giuseppe25599208w6hi 

     

    How are you merging the files?

     

    Are you using this online tool or something else? What is the error message?

    https://acrobat.adobe.com/link/acrobat/combine-pdf

     

    Jane

     

      G
      Giuseppe25599208w6hiAuthor
      Participant
      August 12, 2022

      Hello,

      Hereby software version in attached PDF file.
      I can't record the scree for documents privacy, however I select the option to select and merge several pdf files in one.
      Thanks.
      Regards.
      Giuseppe Fiorini 
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