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wolfgangk76487277
Participant
November 2, 2016
Question

pdf attachment

  • November 2, 2016
  • 1 reply
  • 1657 views

pdf attachment in Outlook Mail kann in Windows 10 mobile nicht geöffnet werden.

    This topic has been closed for replies.

    1 reply

    Adorobat
    Adorobat
    Participating Frequently
    November 6, 2016

    Hi wolfgangk76487277​,

    Are you trying to open the attachment on your Windows 10 phone or Windows 10 Desktop?

    Which email account you are using like Gmail/Yahoo?

    Is this happening with all emails with the attachments?

    Try to open other emails with attachment, and see if that works.

      W
      wolfgangk76487277Author
      Participant
      November 6, 2016

      Hi,

      I am using Windows 10 phone, it ist happening with all emails, independent mails system. I am using Mnet, and telefonica. It worked bevor one of the latest upgrades without any problems.

      Remark: Also Office Documents cannot be opened.

      Adorobat
      Adorobat
      Participating Frequently
      November 7, 2016

      Hi wolfgangk76487277

      Could you please confirm the version of Acrobat Reader installed on your phone?

      Do you see any error message when try to open the pdf files or office documents?

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