Skip to main content
Rosemarie Lauchman
Rosemarie Lauchman
Participant
Apr 18, 2023 11:49 AM UTC
Question

.pdf conversion

I tried to consolidate several files into a single file. Instead, the adobe app has been converting the documents into .pdf format for over a month. I cannot delete. How do I stop. 

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Souvik Sadhu
Souvik Sadhu
Legend
Apr 30, 2023 6:03 PM UTC

Hi @Rosemarie Lauchman,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

The conversion process is, by design, a manual task, and the app should not automatically convert documents.

 

Have you checked if you are not opening other document files in Acrobat Reader? This will give you the option to convert the file to PDF.

 

If this is not the scenario, please share a screen recording of the workflow you are trying for our better understanding and assistance.

 

Look forward to hearing from you.

 

-Souvik

Translate
o8ShadOow_o024LiFe
Participant
Aug 23, 2023 10:28 AM UTC

Hi same issue here for at least 4 months. Where can we send the video recording for help ?

Translate
Souvik Sadhu
Souvik Sadhu
Legend
Aug 23, 2023 1:28 PM UTC

Hi @o8ShadOow_o024LiFe,

 

Hope you are doing well. 

 

For the above scenario, if the files are not in PDF, Acrobat will first convert them to PDF to finish the merging process.

 

Please share the video recording with me for better understanding.

 

-Souvik

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices