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Participant
January 3, 2019
Answered

PDF created on MacBook cannot be opened on iPad

  • January 3, 2019
  • 1 reply
  • 1015 views

I have Canadian citizenship documents saved on my MacBook Pro using Adobe Acrobat Reader DC. I have saved them to Adobe cloud and also emailed them to myself. Either way, I cannot open them on my iPad (6th gen) in the newly installed Adobe Acrobat Reader version 18 12 00. Every time I click to open the document a pop up message says “This form requires Adobe Acrobat DC for Mac or windows”

How can I get past this?? I have uninstalled and reinstalled the app with no change.

Thanks.

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Correct answer Bernd Alheit

You can't use XFA forms in Acrobat Reader on mobile devices.

1 reply

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
January 3, 2019

You can't use XFA forms in Acrobat Reader on mobile devices.

Participant
January 3, 2019

That’s good to know, thanks.

Participant
December 15, 2021

Good to know perhaps, but that still doesn't help.  Is there a way that from my MacBook and Reader DC that I can save the file to a format that I can then open on my ipad (I've got the same problem) in order to add a signature?