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Elrin
Participant
April 6, 2026
Question

PDF documents show as read only from bank and government even though they are meant to be filled out online. Adobe Acrobat premium on iPad Air 3

  • April 6, 2026
  • 1 reply
  • 2 views

I d/l a document to be filled out online and returned digitally while on my iPad Air 3 using the Adobe Acrobat reader in premium mode.  Every time my docs pop up as “Read-only”.

 

WTF am I paying for?!

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    April 7, 2026
    Hi there,
     

    I hope you’re doing well. Thank you for reaching out, and I’m sorry for the trouble you’re experiencing, I understand how frustrating this can be.
     

    To help you better, could you please confirm if this issue is happening with a specific PDF file or with all PDFs? This will help us narrow down the cause.

    In the meantime, I’d suggest trying the following:

    • Open a different PDF file in the app and check if it works fine.
    • Try opening the same file on your desktop/laptop using the Adobe Acrobat Reader (free version) to see if the issue persists there as well.

    This will help us understand whether the issue is file-specific or app-related.

     

    ~Amal