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Fabíola5C47
Participant
August 18, 2021
Question

Pdf doesn’t open

  • August 18, 2021
  • 1 reply
  • 276 views

Hi.

 

I had an iPhone 11 that suddenly stopped opening PDF. I now have an iPhone 12 mini and I still can't open pdf.

 

is there anyway that I can fix it?

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
September 15, 2021

Hi @Fabíola5C47 

 

Hope you are doing well.

Sorry for the delayed response. As per the issue description that you can't open PDF files. Would you mind sharing few more details to understand the issue better?

1. Is there some error while opening files?

2. Is it with a specific PDF or with all PDFs?

3. Version of iOS?

Kindly check if the Reader mobile application is updated to the latest version. If not, kindly update the application.

 

Looking for to hearing back from you.

 

Thanks,

Harsh

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