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stuart_9753
Participant
March 12, 2025
Question

Pdf download

  • March 12, 2025
  • 1 reply
  • 133 views

Trying to open a pdf attached to email. Takes me to subscription page for adbo premium. When closing this page does not allow me to download or open pdf.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    March 19, 2025

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    What happens when you try to download or open the PDF file, do you get any error message? If yes, please share the screenshot of the same for more clarity. Also a small video recording of the steps you are taking and the issue as it occurs would be very helpful for more clarity.

     

    Also for self-help and future reference please check the help page https://adobe.ly/3RpHfWJ

     

     

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