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ybpreddy
Participant
March 31, 2026
Question

PDF Edit is not working on primium membership

  • March 31, 2026
  • 1 reply
  • 46 views

Premium version features is not working for my work. [P.I removed by Moderator]

 

 

    

    1 reply

    Amal.
    Legend
    April 1, 2026

    Hi there,

    Hope you are doing well, and thank you for reaching out to us.

    We’re sorry for the trouble you’re experiencing and completely understand how frustrating this must be.

    Could you please let us know whether this issue occurs with a specific PDF file or with all PDFs in your app? As a first step, please try opening a different PDF to see if the problem continues. If the PDF was created from an image, please run OCR (Optical Character Recognition) on it first before trying to edit it. This often resolves issues with editing image-based PDFs.

    Once you try these steps, please let us know how it goes.


    ~Amal