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Participant
May 17, 2022
Question

pdf file

  • May 17, 2022
  • 1 reply
  • 456 views

cannot view the file downloaded from easy parcel. previously used other android was able but this phone cannot.pls assist me.

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1 reply

S_S
Community Manager
Community Manager
May 17, 2022

Hello Eina,

 

Hope you are doing well. I am sorry for the experience you had with Acrobat Reader Mobile.

 

If you are getting any error when trying to open the documents, can you please share a screenshot of it for us to investigate further?

 

In the meantime, you can try saving the file to your local phone storage and then open it using Acrobat Reader Mobile.

 

Looking forward for your reply.

 

Thanks,

Souvik.