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L
lucky5FEC
Participant
June 19, 2021
Question

PDF file not opening in whatsapp through mobile Sumsang Note 9

  • June 19, 2021
  • 1 reply
  • 741 views
While opening of PDF file in whatsapp through mobile Sumsang Note 9, it show error message that " cannot open the file .. cannot identify the file format
Please Advice.
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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
May 11, 2022

Hello, 

 

Hope you are doing well. I am sorry for the delayed response and the experience you had with opening PDFs using Whatsapp.

 

Just so that we can understand better, could you please share a screen recording of the entire scenario that's happening.

 

Also, while you do that, you can try opening the file through File Manager as you might have downloaded it when you received it through WhatsApp.

 

Thanks,

Souvik.

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