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AtomAnt
Participant
November 18, 2019
Question

Pdf files on Iphone

  • November 18, 2019
  • 1 reply
  • 383 views

I am unable to open a PDF from a supplier on my Iphone but can easily open it on my Mac.

All other pdf filea received from other people open fine.

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1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
November 23, 2019

Hi,

 

On your mac, open the file with Reader or Acrobat; right-click on any area of the opened document on the screen to bring up the Properties context menu. Select "Document Properties" and check which program this pdf document was created with.

 

Also share what iOS version are you using in that mobile device. There was a recent update of iOS  that may correct certain things.

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