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Known Participant
Sep 2, 2023 8:21 AM UTC
Question

pdf files turn to DOC-20230711-WA2001. whenever I share files from WhatsApp to other app

why all my pdf files turn to DOC-20230711-WA2001. whenever I share files from WhatsApp to other app, my files are also renamed and extension is changed, and unable to open the files until I manually add .pdf extension to each and every files please help I can't manually rename every app 😢 100s of files 

 

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16 replies

Legend
Sep 2, 2023 11:25 AM UTC

The question does not apply to Photoshop.

Attach files as documents, in this case the original name and extension will be preserved.

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Known Participant
Sep 2, 2023 6:06 PM UTC

what do you mean

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jane-e
Community Expert
Community Expert
Sep 4, 2023 3:18 PM UTC

@Md Yusuf320201622gdl 

 

"Reset Settings" on your phone to take back the app to its initial settings. See this thread in Acrobat Reader Mobile for details:

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/file-name-changes-when-shared-via-whatsapp/m-p/13678570

 

As @c.pfaffenbichler and @jazz-y both said, this has nothing to do with Adobe Photoshop.

 

Jane

 

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c.pfaffenbichler
Community Expert
Community Expert
Sep 2, 2023 11:14 AM UTC

I am not sure what this has to do with Photoshop? 

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