Md Yusuf320201622gdl

Known Participant

Question

pdf files turn to DOC-20230711-WA2001. whenever I share files from WhatsApp to other app

Forum|Forum|2 years ago
September 2, 2023
2 replies
4716 views

why all my pdf files turn to DOC-20230711-WA2001. whenever I share files from WhatsApp to other app, my files are also renamed and extension is changed, and unable to open the files until I manually add .pdf extension to each and every files please help I can't manually rename every app 😢 100s of files

This topic has been closed for replies.

Legend

The question does not apply to Photoshop.

Attach files as documents, in this case the original name and extension will be preserved.

Md Yusuf320201622gdlAuthor

Known Participant

what do you mean

Community Expert

Community Expert

@Md Yusuf320201622gdl

"Reset Settings" on your phone to take back the app to its initial settings. See this thread in Acrobat Reader Mobile for details:

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/file-name-changes-when-shared-via-whatsapp/m-p/13678570

As @c.pfaffenbichler and @jazz-y both said, this has nothing to do with Adobe Photoshop.

Jane

c.pfaffenbichler

Community Expert

Community Expert

I am not sure what this has to do with Photoshop?