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b912targa
Participant
May 22, 2019
Question

pdf files will not display or download in gmail app on my android phone

  • May 22, 2019
  • 1 reply
  • 3750 views

pdf files will not display in the gmail app or download onto my phone.  If I read the same email via web version of gmail the pdf file is displayed.

I'm using Android 6 with HTC 7.0 and AR 19.3.0.9016

I've cleared data from AR.  I've stopped the app and restarted?

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
May 27, 2019

Hello,

Sorry for the delay in response.

As you have mentioned above, when you try to open the PDF attachment from Gmail application it does not open.

- Do you get any error message?

- Are you not able to open any of the attachment or some particular PDF attachment?

- Are you not able to download the attachment on the device? If yes, then it does not seems to be an issue with Adobe Acrobat reader application.

Please provide more details about the issue.

Let us know if you need any help.

Regards,

Meenakshi

Harri Flex
Harri Flex
Participating Frequently
November 4, 2019

I'm running current version of Mojava and my pdf Files say they are downloading, when they are clearly not! I cannot see the attachments in my mail.

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