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Participant
September 12, 2025
Question

PDF shared by me is not opening in whatsapp chat?

  • September 12, 2025
  • 2 replies
  • 158 views

PDF shared by me to my whatsaap chat is not opening. While touching it to open irrelevant options like Google, Google files or shareit appears as option to open with and choosing those options also not letting it open. It hapoens with files whichI have created as word file then shared it as PDFto my whatsapp chat.

2 replies

S_S
Community Manager
Community Manager
September 15, 2025

Hi @Dr. Nilesh Kumar,

 

Hope you are doing well. 
 
The issue has been fixed.
Please check for any possible updates, restart your device once, and let us know how it goes.


Regards,
Souvik.

S_S
Community Manager
Community Manager
September 12, 2025

Hi @Dr. Nilesh Kumar,

 

Hope you are doing well. Sorry for the trouble with opening PDFs with Acrobat Reader Mobile.

 

Is this something you started seeing recently? For example, it started after any update to Acrobat, your device OS.

 

Have you checked if you have Acrobat set as the default app for opening PDF files? Steps here: https://adobe.ly/4mf8voa

 

Also, the app version of Acrobat you are using, along with a screen recording of what you see, would be great to investigate further.

 

Look forward to hearing from you.


Regards,
Souvik.