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Mohammed2343913156xl
Participant
March 4, 2022
Question

Pdf thumbnails not showing in WhatsApp

  • March 4, 2022
  • 1 reply
  • 4388 views

I have lost viewings of pdf thumbnails in WhatsApp. 

    This topic has been closed for replies.

    1 reply

    V
    Vikram23441412kzlj
    Participating Frequently
    March 4, 2022

    Hey there, I am also facing same problem, suddenly pdf thumbnails in WhatsApp message have stopped showing. What to do? 

    V
    Vikram23441412kzlj
    Participating Frequently
    March 4, 2022

    Attached a screenshot, preview thumbnails have stopped showing the pdf, instead it is showing just the file name, see the attachment 

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    March 11, 2022

    Hi @Mohammed2343913156xl @Vikram23441412kzlj 

     

    We have tested by removing the Reader mobile app from mobile and still, Whatsapp is not showing the thumbnail/preview. Could be some issue with the Whatsapp application.

     

    Thanks,

    Harsh

     

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