Skip to main content
Mohammed2343913156xl
Participant
Mar 4, 2022 3:26 PM UTC
Question

Pdf thumbnails not showing in WhatsApp

I have lost viewings of pdf thumbnails in WhatsApp. 

    This topic is closed to new replies. Start a new post to keep the conversation going.

    4 replies

    Vikram23441412kzlj
    Participating Frequently
    Mar 4, 2022 6:01 PM UTC

    Hey there, I am also facing same problem, suddenly pdf thumbnails in WhatsApp message have stopped showing. What to do? 

    Translate
    Vikram23441412kzlj
    Participating Frequently
    Mar 4, 2022 6:03 PM UTC

    Attached a screenshot, preview thumbnails have stopped showing the pdf, instead it is showing just the file name, see the attachment 

    Translate
    Harsh Vardhan Pareek
    Harsh Vardhan Pareek
    Participating Frequently
    Mar 11, 2022 12:52 PM UTC

    Hi @Mohammed2343913156xl @Vikram23441412kzlj 

     

    We have tested by removing the Reader mobile app from mobile and still, Whatsapp is not showing the thumbnail/preview. Could be some issue with the Whatsapp application.

     

    Thanks,

    Harsh

     

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices