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Mohammed2343913156xl
Participant
March 4, 2022
Question

Pdf thumbnails not showing in WhatsApp

  • March 4, 2022
  • 1 reply
  • 4409 views

I have lost viewings of pdf thumbnails in WhatsApp. 

    This topic has been closed for replies.

    1 reply

    V
    Vikram23441412kzlj
    Participating Frequently
    March 4, 2022

    Hey there, I am also facing same problem, suddenly pdf thumbnails in WhatsApp message have stopped showing. What to do? 

    V
    Vikram23441412kzlj
    Participating Frequently
    March 4, 2022

    Attached a screenshot, preview thumbnails have stopped showing the pdf, instead it is showing just the file name, see the attachment 

    Harsh Vardhan Pareek
    Harsh Vardhan Pareek
    Participating Frequently
    March 11, 2022

    Hi @Mohammed2343913156xl @Vikram23441412kzlj 

     

    We have tested by removing the Reader mobile app from mobile and still, Whatsapp is not showing the thumbnail/preview. Could be some issue with the Whatsapp application.

     

    Thanks,

    Harsh

     

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