PDFs enviados pelo meu banco, deixaram de ficar fusíveis após abrir com o Adobe reader no Android

Question

Ao abrir os arquivos PDF enviados pelo meu banco, deixei de ver o documento,  as letras ficam ilegíveis

Amal Jaiswal · Accepted Answer

Hi thereThanks for trying out the suggestion.It looks like you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such pdf documents, we recommend you to download the file locally and open it either in Adobe Acrobat/Reader desktop application.How to check PDF is created in LiveCycle Designer:- Open a file in Acrobat/Reader. Click on File > Properties. Once you get the properties dialog box check, click on Description tab, check Application and PDF Producer.~Amal

Amal Jaiswal · Answer

Hi thereHope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.Is this an issue with a particular PDF file or with all the PDFs that you try to open? Please try with a different PDF file and check.What happens when you try to open the PDF file, do you get any error message? If yes, please share the screenshot of the same for more clarity.Check for any pending/missing updates and try updating the app to the ltest version available on the App/Play Store and reboot the device once.Also try to open the PDF with Acrobat Reader desktop application (freeware) and see if that works.Let us know how it goes.~Amal

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