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Question

PDFs not opening on iPad but will on PC

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I can't open PDFs on my iPad. I keep getting this messege. I am able to open them on my PC though. Please help.

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JR Boulay

Community Expert

Can you share this form?

I guess it's a XFA-PDF form, only supported by Acrobat desktop.

See: https://www.pdfscripting.com/public/FreeStuff/AcroForm_Concepts/Part1d_AcroVsXFA_mp4.cfm

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Acrobate du PDF, InDesigner et Photoshopographe

JR Boulay

Community Expert

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

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Acrobate du PDF, InDesigner et Photoshopographe

Bernd Alheit

Community Expert

Open the XFA form in Acrobat Reader on Windows or Mac.

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R

Ren�_BirdAuthor

Participant

I did that and it works but I'm trying to open it on my iPad. And it pops up with that image i posted

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Bernd Alheit

Community Expert

Acrobat Reader on iPad can't open the XFA form.

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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kglad

Community Expert

is reader installed on your ipad?

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R

Ren�_BirdAuthor

Participant

Yes. Even in adobe reader app it says the same thing

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