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Participant
August 15, 2024
Question

PDFs not opening on iPad but will on PC

  • August 15, 2024
  • 5 replies
  • 1208 views

I can't open PDFs on my iPad. I keep getting this messege. I am able to open them on my PC though. Please help.

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5 replies

JR Boulay
Community Expert
Community Expert
August 18, 2024

Can you share this form?

I guess it's a XFA-PDF form, only supported by Acrobat desktop.

See: https://www.pdfscripting.com/public/FreeStuff/AcroForm_Concepts/Part1d_AcroVsXFA_mp4.cfm

Acrobate du PDF, InDesigner et Photoshopographe
JR Boulay
Community Expert
Community Expert
August 18, 2024

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
Bernd Alheit
Community Expert
Community Expert
August 15, 2024

Open the XFA form in Acrobat Reader on Windows or Mac.

Participant
August 17, 2024

I did that and it works but I'm trying to open it on my iPad. And it pops up with that image i posted

 

Bernd Alheit
Community Expert
Community Expert
August 17, 2024

Acrobat Reader on iPad can't open the XFA form.

kglad
Community Expert
Community Expert
August 15, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
kglad
Community Expert
Community Expert
August 15, 2024

is reader installed on your ipad?

Participant
August 15, 2024

Yes. Even in adobe reader app it says the same thing