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Participant
June 21, 2024
Question

PDFs saved to device loading like dial up.

  • June 21, 2024
  • 1 reply
  • 325 views

I use PDFs to read books. I've found acrobat loads like bad dial up. Pages don't load for minutes and come in patchy. If these were clouds files I could understand it as it has to retrieve the data from online. This is solid state memory on modern hardware how on earth are load times this bad? 

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1 reply

S_S
Community Manager
Community Manager
June 25, 2024

Hi @Chris38185386uoew,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Just to understand, have you tried viewing this file on desktop or web if the experience is same? 

You can check the web portal here: https://adobe.ly/3zpGqaI

 

Also, would you mind sharing the file with me for in-house testing?


-Souvik