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Jamario27209625vxuu
Participant
November 18, 2022
Question

Pending Fulfillment message after trying purchasing subscription

  • November 18, 2022
  • 1 reply
  • 605 views

What can I do about this? I'm trying to download something on my iPhone but I keep getting this pending message. Even when I restore purchases it says none were found but I definitely have an e-mail saying my subscription is active. 

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1 reply

Krutikka D
Community Manager
Krutikka DCommunity Manager
Community Manager
November 23, 2022

Hello @Jamario27209625vxuu 

 

I hope you're doing great, and sorry for the trouble.

 

As checked, I cannot see any active subscription linked to this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

To send a private message-

  • Click on my name. 
  • In my profile, click on the "send a message" option on the right side of the screen.

 

Hoping to hear from you soon.

 

Regards, 

Krutikka

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