Skip to main content
I
indra_7439
Participant
May 12, 2025
Answered

Pengembalian saldo saya

  • May 12, 2025
  • 1 reply
  • 165 views

Tolong kembalikan saldo dana saya sebesar Rp498.340. saya tidak mau berlangganan premium.

 

    Correct answer Amal.

    Hi there,

    I hope you're doing well, and I'm sorry to hear about the trouble you're experiencing.

    I’ve checked your Adobe account but couldn’t find any active or paid plan associated with it. If you might have used a different Adobe ID to make the purchase, please share that with us via private message, so we can investigate further and assist you accordingly.

     

    Also, please check the self-help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

     

     

     

    1 reply

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    May 13, 2025

    Hi there,

    I hope you're doing well, and I'm sorry to hear about the trouble you're experiencing.

    I’ve checked your Adobe account but couldn’t find any active or paid plan associated with it. If you might have used a different Adobe ID to make the purchase, please share that with us via private message, so we can investigate further and assist you accordingly.

     

    Also, please check the self-help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

     

     

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices