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miguelborges
Participant
October 3, 2018
Answered

Perdi tudo

  • October 3, 2018
  • 3 replies
  • 543 views

dezde que atualizei o iPhone perdi todos os documento. Como recuperá-los?

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi All,

We sincerely apologize for the delay in response to your query.

What all files you are referring here, Is it Document Cloud files or Local files?

(a) If you cannot find local files in the new Acrobat UI (Files > Locations > On This iPad/iPhone)

Or

(b) lost local files because you have uninstalled Acrobat?

For situation (b) local files are gone permanently. It may be possible to restore from iCloud or iTunes backup. You may seehttps://support.apple.com/en-us/HT204184

If you have managed to find the solution to this problem, then you may please help us with your findings.

Regards,

Akanchha

3 replies

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
October 31, 2018

Hi All,

We sincerely apologize for the delay in response to your query.

What all files you are referring here, Is it Document Cloud files or Local files?

(a) If you cannot find local files in the new Acrobat UI (Files > Locations > On This iPad/iPhone)

Or

(b) lost local files because you have uninstalled Acrobat?

For situation (b) local files are gone permanently. It may be possible to restore from iCloud or iTunes backup. You may seehttps://support.apple.com/en-us/HT204184

If you have managed to find the solution to this problem, then you may please help us with your findings.

Regards,

Akanchha

denisb62938855
Participant
October 3, 2018

Moi aussi. S’il vous plaît, quelqu’un pour aider? Tous les documents de mon entreprise sont effacé!

Participant
October 3, 2018

Também perdi todos os meus arquivos. Não consigo recuperar.