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Participant
August 17, 2024
Answered

Perdida de imagenes

  • August 17, 2024
  • 2 replies
  • 434 views

He dejado de repente de ver imágenes dentro de los archivos en todos los que tengo, no se a que se debe 

This topic has been closed for replies.
Correct answer Amal.

Hi All,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the App Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

 

~Amal

2 replies

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
September 18, 2024

Hi All,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the App Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

 

~Amal

Participant
August 18, 2024

Me pasa absolutamente lo mismo

Inspiring
August 21, 2024

Hi @pablo_9266

 

Thank you for bringing this to our attention. We sincerely appreciate your patience as we work through this matter.

 

I wanted to let you know that your concern has been escalated to our engineering team, who are actively investigating the issue. Rest assured, we are committed to resolving this as quickly as possible, and a fix will be included in the future update.

 

~Amal