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luiz_henrique_4408
December 23, 2025
Question

Pessima expriencia

  • December 23, 2025
  • 1 reply
  • 71 views

Fiz o pagamento da anuidade  no cartao porem o aplicativo continua na versao free.

    1 reply

    Amal.
    Amal.
    Legend
    December 23, 2025

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community, and I am unable to track any active/paid subscription. If you may have used a different Adobe ID for the App purchase, please log out of the application and re-login with the Adobe ID/Email used for the purchase of the Adobe plan.

     

    ~Amal

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