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Dec 23, 2025 2:41 PM UTC
Question

Pessima expriencia

Fiz o pagamento da anuidade  no cartao porem o aplicativo continua na versao free.

1 reply

Amal.
Legend
Dec 23, 2025 3:08 PM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account linked with the Adobe ID you are using on this community, and I am unable to track any active/paid subscription. If you may have used a different Adobe ID for the App purchase, please log out of the application and re-login with the Adobe ID/Email used for the purchase of the Adobe plan.

 

~Amal

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