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민
민주5E36
Participant
February 22, 2021
Question

pleas cancel subscription

  • February 22, 2021
  • 1 reply
  • 211 views

I just click install botton, suddenly it is paid. Even though I didn't get any information about money. I didn't use this app. so please cancel the subscription and refund my money ASAP.

This topic has been closed for replies.

1 reply

R
RiaTagra
Participating Frequently
March 3, 2021

Hi,

Don’t worry, you can cancel the subscription from your end.

For IOS

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

For step-by-step instructions, see View, change, or cancel your subscriptions.

For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.

 

 

For Android.

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.

For step-by-step instructions, see Cancel, pause, or change a subscription on Google Play.

For billing issues or a refund, see Get a refund on Google Play.

 

For more help, you can refer to https://helpx.adobe.com/in/acrobat/mobile-app-faq.html

Hope this helps. Please let me know if this works.

 

Regards

Ria

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